Frequently asked questions about Reeve — what it is, how it works, features, and data handling.

Frequently Asked Questions

Reeve is a hosted AI marketing and operations platform for ecommerce brands. You connect your platforms — Meta Ads, Shopify, Klaviyo, Google Ads — and an AI team works across specialized surfaces to generate creative, write copy, manage campaigns, and help you run your marketing operation.

Who is Reeve for?

Reeve is built for ecommerce brands, marketers, and agencies. If you run paid ads, send email campaigns, manage social content, or handle multiple brands, Reeve is built for your workflow.

How is Reeve different from a general AI tool?

General AI tools give you a chat box. Reeve gives you a purpose-built AI team wired into your actual platforms:

Connected to your real data — Shopify, Meta Ads, Klaviyo, and more
Surface-specific — Studio for creative, Copy for writing, AdBuyer for campaigns, Calendar for scheduling
Brand-aware — all output is grounded in your Brand DNA
Takes action — creates campaigns, generates ad creatives, drafts copy for review

Pricing & Plans

How much does Reeve cost?

See meetreeve.com/pricing for current plans and pricing — that page is always up to date.

Is there a free trial?

Visit meetreeve.com/pricing for current trial and free-tier options.

Where do I manage billing?

Open Settings → Billing in the app to manage your subscription and set a Monthly Spending Cap. See Billing. For plans and pricing, see meetreeve.com/pricing.

Features

What can Reeve do?

Reeve's surfaces cover the main jobs of ecommerce marketing:

DNA — define your brand voice, audience, and positioning
Studio — generate ad images and video creatives
Copy — write emails, social posts, ad copy, product descriptions, SMS
AdBuyer — launch and manage paid campaigns on Meta Ads and Google Ads
Chat — ask questions about your connected platform data
Calendar — plan and schedule your content

What platforms does Reeve connect to?

See Connect Your Data for the full list. Key integrations:

Commerce: Shopify
Advertising: Meta Ads, Google Ads, TikTok Ads
Email/SMS: Klaviyo
Analytics: Google Analytics (GA4)

Does Reeve work for agencies managing multiple brands?

Yes. Reeve supports multiple brands — each brand gets its own DNA, connected platforms, and surface data. Manage all clients from a single account and switch between them instantly.

Can multiple people on my team use Reeve?

Yes. You can invite team members from Settings → Team. Each person gets their own login. See Teams & Members.

Data & Privacy

How is my data handled?

Platform data is fetched live — Reeve queries your connected platforms in real time. It doesn't store copies of your Shopify orders or ad metrics.
Credentials are encrypted — API keys and OAuth tokens are encrypted at rest and scoped to your account.
Generated content is yours — copy, creative briefs, and AI output are stored in your account's workspace.

FAQ