Reeve
Help

Help & Support

Get help with Reeve — contact support, find answers, and connect with the community.

Help & Support

Need help? Here's how to get answers fast.

Self-Service

Contact Support

ChannelBest for
EmailAccount issues, billing, private questions → support@meetreeve.com
DiscordQuick questions, community help, feature discussion → discord.gg/meetreeve
GitHub IssuesBug reports and feature requests → github.com/MindFortressInc/reeve/issues

Pro and Team users get priority support. Include your account email when reaching out.

Community

Reporting Bugs

When filing a bug, include:

  1. What you expected to happen vs. what actually happened
  2. Steps to reproduce
  3. The output of reeve status --all (tokens are automatically redacted — safe to share)

File bugs on GitHub Issues or describe them in Discord.

Feature Requests

Have an idea? We'd love to hear it:

  • Discord#feature-requests channel
  • GitHub — Open an issue with the enhancement label
  • Emailfeedback@meetreeve.com

Service Status

  • Cloud services: status.meetreeve.com
  • Local gateway health: reeve health in your terminal, or check the status indicator in the Cockpit

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