Help
Help & Support
Get help with Reeve — contact support, find answers, and connect with the community.
Help & Support
Need help? Here's how to get answers fast.
Self-Service
FAQ
Common questions about pricing, features, and data
Troubleshooting
Fix connection problems, auth errors, and sync issues
Quick Start
Step-by-step guide from download to first query
Connectors
Set up and manage your data source connections
Contact Support
| Channel | Best for |
|---|---|
| Account issues, billing, private questions → support@meetreeve.com | |
| Discord | Quick questions, community help, feature discussion → discord.gg/meetreeve |
| GitHub Issues | Bug reports and feature requests → github.com/MindFortressInc/reeve/issues |
Pro and Team users get priority support. Include your account email when reaching out.
Community
- Discord — discord.gg/meetreeve — The most active place for questions, setup help, and sharing what you've built.
- GitHub Discussions — github.com/MindFortressInc/reeve/discussions — For longer proposals and Q&A threads.
- Showcase — See what others are building: Community Showcase
Reporting Bugs
When filing a bug, include:
- What you expected to happen vs. what actually happened
- Steps to reproduce
- The output of
reeve status --all(tokens are automatically redacted — safe to share)
File bugs on GitHub Issues or describe them in Discord.
Feature Requests
Have an idea? We'd love to hear it:
- Discord —
#feature-requestschannel - GitHub — Open an issue with the
enhancementlabel - Email — feedback@meetreeve.com
Service Status
- Cloud services: status.meetreeve.com
- Local gateway health:
reeve healthin your terminal, or check the status indicator in the Cockpit